隱私權政策（Privacy Policy）

我們對隱私權的承諾

Babyletto Taiwan 重視每一位顧客的隱私權，並致力於保護您所提供的個人資料。

當您瀏覽本網站、建立會員帳號、購買商品、參與活動或與客服聯繫時，我們可能會蒐集部分必要資訊，以提供更完善的購物體驗、客戶服務及產品資訊。

本隱私權政策將說明：

  • 我們蒐集哪些個人資料
  • 蒐集資料的目的
  • 個人資料的使用方式
  • 是否會與第三方分享資料
  • 您可如何查詢、修改或管理您的個人資料
  • 我們如何保護您的個人資料安全

若本政策內容有所調整，我們將於本網站公告最新版本，建議您定期查閱，以了解最新的隱私權政策。

若您對本政策有任何疑問，歡迎隨時與我們的客服聯繫。

我們蒐集哪些個人資料？

為提供完整的產品與服務，我們可能於下列情況蒐集您的個人資料：

  • 建立會員帳號
  • 線上購物
  • 聯絡客服
  • 訂閱電子報
  • 參加活動、抽獎或問卷調查
  • 使用網站各項服務

我們可能蒐集的資料包括：

  • 姓名
  • 電子郵件
  • 聯絡電話
  • 收件地址
  • 帳單地址
  • 付款資訊
  • 性別
  • 購買紀錄
  • 客戶服務紀錄

此外，網站亦可能自動蒐集部分非個人識別資訊，例如：

  • 瀏覽器類型
  • 使用裝置
  • 作業系統
  • 網站瀏覽紀錄
  • IP 位址
  • 網站流量分析資料

上述資料將協助我們持續改善網站功能、商品內容及使用者體驗。

我們如何使用您的個人資料？

我們蒐集您的個人資料，主要用於以下用途：

訂單處理

  • 處理您的訂單
  • 安排商品出貨
  • 提供配送通知
  • 提供售後服務

客戶服務

  • 回覆您的詢問
  • 處理退換貨
  • 協助保固及維修服務

商品與活動通知

在您同意的情況下，我們可能透過：

  • 電子郵件
  • 簡訊
  • 電話

向您提供：

  • 新商品資訊
  • 優惠活動
  • 品牌最新消息
  • 行銷活動通知

您可隨時取消訂閱相關通知。

網站優化

我們可能利用網站分析資料：

  • 改善網站功能
  • 分析消費者需求
  • 優化商品與服務
  • 提升購物體驗
  • 維護網站安全

我們僅於提供服務及合法營運所需範圍內使用您的個人資料，不會將資料使用於未經您同意的其他用途。

資料分享與您的權利

我們是否會分享您的個人資料？

Babyletto Taiwan 尊重您的個人資料，除本政策所述情形外，我們不會任意出售、出租或揭露您的個人資料。

為提供完整的商品與服務，我們可能於下列情況分享您的資料：

品牌內部服務

若您提供個人資料予 Million Dollar Baby Co. 旗下品牌（包括 Babyletto、DaVinci Baby、Franklin & Ben、Million Dollar Baby Classic 及 Nursery Works），您的資料可能於品牌內部共享，以提供更完善的產品資訊、售後服務及客戶支援。

委託合作夥伴

為完成訂單及提供服務，我們可能委託第三方服務提供者協助執行相關作業，例如：

  • 商品配送
  • 客戶服務
  • 行銷活動
  • 問卷調查
  • 系統維護
  • 電子郵件通知

上述合作夥伴僅能於提供服務所需範圍內使用您的個人資料，不得作為其他用途。

聯名合作或行銷活動

若 Babyletto 與其他品牌共同推出商品、優惠活動或合作企劃，於活動所需範圍內，您的資料可能與合作夥伴共享，以完成相關服務。

法律規定

如因法律規定、法院命令、主管機關要求，或為保障本公司、消費者及第三人的合法權益，我們得依法提供必要的個人資料。

公司組織變更

若因企業合併、收購、資產移轉或其他組織調整，您的個人資料可能作為移轉資產之一，並持續受到本隱私權政策或同等保護措施的保障。

如何查詢或修改個人資料？

若您已建立會員帳號，可登入會員中心查詢或更新部分個人資料，例如：

  • 姓名
  • 聯絡電話
  • 電子郵件
  • 收件地址

若您無法自行修改，亦可聯絡 Babyletto Taiwan 客服協助處理。

為保障您的帳號安全，我們可能於處理申請前進行必要的身分確認。相關資料更新可能需要數個工作天完成。

如何管理行銷資訊通知？

Babyletto Taiwan 希望僅在您同意的情況下向您提供品牌資訊。

若您不希望收到以下資訊：

  • 新品上市通知
  • 優惠活動
  • 電子報
  • 品牌最新消息
  • 行銷活動

您可隨時透過以下方式取消訂閱：

  • 點選電子郵件中的「取消訂閱」連結
  • 聯絡客服申請停止接收
  • 登入會員中心調整通知偏好（如網站提供此功能）

取消訂閱後，系統仍可能寄送與訂單相關的重要通知，例如：

  • 訂單成立通知
  • 出貨通知
  • 付款通知
  • 保固或售後服務通知

此類通知屬於完成交易所必要之服務資訊，無法取消接收。

Cookies 與網站安全

Cookie 使用政策

為提供更完善的網站服務與購物體驗，Babyletto Taiwan 網站使用 Cookie 技術。

Cookie 是儲存在您瀏覽器中的小型文字檔案，可協助網站辨識您的裝置，並記錄部分使用資訊，以提升網站功能及使用便利性。

我們如何使用 Cookie？

我們可能透過 Cookie 提供以下功能：

  • 記住您的登入狀態
  • 保存購物車商品內容
  • 記錄您的瀏覽偏好
  • 辨識回訪使用者
  • 協助訂單追蹤
  • 分析網站流量與使用情形
  • 提供更符合需求的網站內容

Cookie 所蒐集的資訊主要用於提升網站效能及優化使用者體驗，不會直接用於識別您的個人身分。

是否可以停用 Cookie？

您可以透過瀏覽器設定拒絕或刪除 Cookie。

請注意，若停用 Cookie，部分網站功能可能無法正常運作，例如：

  • 會員登入
  • 購物車功能
  • 訂單查詢
  • 個人化設定

因此建議保持 Cookie 功能啟用，以獲得完整的網站使用體驗。

網站分析與個人化服務

為持續改善網站品質，我們可能使用 Cookie、像素標籤（Pixel Tags）及其他分析技術，蒐集下列非識別性資訊：

  • 瀏覽頁面
  • 點擊紀錄
  • 使用功能
  • 裝置資訊
  • IP 位址
  • 瀏覽器類型
  • 作業系統
  • 使用時間

上述資料僅用於網站分析、服務優化、內容改善及營運管理，不會作為辨識個人身分之用途。

個人化廣告與第三方服務

Babyletto Taiwan 可能與第三方服務提供者合作，透過 Cookie 或其他追蹤技術，提供更符合您興趣的商品推薦及廣告內容。

這些第三方服務可能依據您在本網站的瀏覽紀錄，於其他網站或應用程式顯示相關廣告，以提升廣告內容的相關性。

若您不希望接受個人化廣告，可依第三方平台提供之設定方式調整相關偏好。

網站安全

我們如何保護您的個人資料？

Babyletto Taiwan 致力於保護您的個人資料安全，並採取適當的管理及技術措施，以降低資料遭未經授權存取、使用、修改或洩漏的風險。

SSL 安全加密

當您於網站輸入個人資料或付款資訊時，本網站將採用 SSL（Secure Sockets Layer）安全加密技術 保護資料傳輸，降低資料於傳輸過程中遭攔截或竄改的風險。

您可透過瀏覽器網址列確認網站是否使用安全連線：

  • 網址以 https:// 開頭
  • 瀏覽器顯示鎖頭圖示

代表目前連線已採用加密保護。

防範網路釣魚（Phishing）

Babyletto Taiwan 不會透過電子郵件、簡訊或電話要求您提供下列敏感資訊：

  • 帳號密碼
  • 信用卡完整資訊
  • 驗證碼
  • 其他涉及帳戶安全的重要資料

若您收到疑似冒用 Babyletto 名義寄送的可疑訊息，請勿點擊任何連結或下載附件，並建議立即與我們聯繫確認，以保障您的帳戶及個人資料安全。

 

其他事項

兒童隱私保護

Babyletto Taiwan 十分重視兒童的個人隱私與網路安全。

本網站主要提供一般消費者瀏覽及購物使用，並非以未滿 13 歲兒童為主要服務對象。

未經法定代理人（或監護人）同意，我們不會刻意蒐集未滿 13 歲兒童的個人資料。若發現誤蒐集相關資訊，我們將依法儘速刪除或停止使用該資料。

外部網站連結

為提供更完整的資訊或服務，本網站可能包含第三方網站之連結。

當您點擊並離開 Babyletto Taiwan 官方網站後，即表示您將進入其他網站，其隱私權政策及資料保護措施將由該網站自行負責。

我們建議您於使用任何第三方網站前，先閱讀其隱私權政策，以保障您的個人資料安全。

聯絡我們

若您對本隱私權政策有任何疑問，或希望提出下列申請：

  • 查詢個人資料
  • 更正或更新個人資料
  • 停止接收行銷資訊
  • 刪除個人資料（依法令及交易紀錄保存義務者除外）
  • 其他與個人資料相關之問題

歡迎透過客服與我們聯繫，我們將盡快為您提供協助。

客服信箱

hsingstw@gmail.com 

客服服務時間

週一至週五（國定假日除外）

09:00－18:00

若您於非服務時間來信，我們將於下一個工作日依序回覆。

提醒： 客服聯絡方式、服務時間及聯絡地址若有異動，請以 Babyletto Taiwan 官網最新公告為準。

隱私權政策更新

Babyletto Taiwan 保留隨時修訂本隱私權政策之權利。

當本政策內容有新增、修改或調整時，我們將於本網站公告最新版本，恕不另行個別通知。

建議您定期瀏覽本頁面，以了解最新的隱私權政策及個人資料保護措施。

Privacy Policy

Our Commitment to Privacy

Million Dollar Baby Co. (a.k.a. Bexco Enterprises) and our brands, which include but are not limited to Million Dollar Baby Classic, DaVinci Baby, Franklin & Ben, Babyletto, Nursery Works (collectively, "Million Dollar Baby Co."), value our customers and respect your privacy. We collect information about you through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. As described in this policy, we may share your information among our brands and, under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.

If you have any questions about our privacy policy, please contact us as described in the section entitled, "How do I contact you?" below.

What kind of information does Million Dollar Baby Co. collect?

We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites, place an order online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other brands.

We use third-party analytics tools to collect non-personally identifiable information such as browser type, language preference, referring website, what webpages you visit, and demographic information (such as age, gender, and interests). We have implemented and use Display Advertising to allow for Google Demographics & Interest Reporting.

We may use and combine this information and data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) to provide general profiles, in an aggregate non-personally identifiable form, about our users and their preferences in the content of our websites, to analyze trends and statistics, and to help us address problems with and improve our website design, products and services.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google Ads Settings. You can also use the Google Analytics opt-out browser plug-in to prevent your data from being collected and used by Google Analytics.

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How does Million Dollar Baby Co. use my information?

We may use your personal information in the following ways:

  • To process and fulfill your order, including to send you emails to confirm your order status and shipment
  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
  • To administer and fulfill our contests and other promotions
  • To help us learn more about your shopping preferences
  • To help us address problems with and improve our site design, products and services
  • To enhance your shopping experience
  • To analyze trends and statistics
  • To protect the security or integrity of our websites and our business
  • To contact you if necessary

You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, "How do I make choices about receiving promotional communications?" below.

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Does Million Dollar Baby Co. share my information?

We may share your personal information in the following ways:

  • When you provide personal information to one of Million Dollar Baby Co. brands (Million Dollar Baby Classic, DaVinci Baby, Babyletto, Franklin & Ben, or Nursery Works), we may share that information with the other Million Dollar Baby Co. brands.
  • We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
  • We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers.
  • We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Million Dollar Baby Co. or others.

In the unlikely event of a sale or merger of Million Dollar Baby Co. or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.

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How do I access or change my information?

You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at a Million Dollar Baby Co. website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.

You can also ask us to update your personal information by contacting us as described in the section entitled, "How do I contact you?", below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

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How do I make choices about receiving promotional communications?

Million Dollar Baby Co. and our brands, including Million Dollar Baby Classic, DaVinci Baby, Babyletto, Franklin & Ben, or Nursery Works want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section entitled, "How do I contact you?", below.

Please be sure to include your full name and the email address you used when you registered with or made a purchase from the The Million Dollar Baby Co. brand. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Million Dollar Baby Co.

If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our websites or our stores or when you enter a sweepstakes or contest, or by contacting customer service.

Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

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How does Million Dollar Baby Co. protect kids' privacy?

Million Dollar Baby Co. is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.

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How does Million Dollar Baby Co. use cookies and other tracking technologies?

Our websites use "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.

For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our websites.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.

We also use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.

Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We may combine the information we collect through cookies and pixel tags with other information we have collected from and about you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

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How is my information used for behavioral or interest-based advertising?

We work with third-party companies that use tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. For more information about this practice and to understand your options, please visit http://www.aboutads.info.

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How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, "How do I contact you?", below.

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What is "phishing"?

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

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I received a suspicious email from a Million Dollar Baby Co. brand regarding an order I did not place. What should I do?

Any suspicious e-mail regarding a fraudulent order did not originate from Million Dollar Baby Co, and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact the FBI's Internet Crimes Complaint Center: http://www.ic3.gov/default.aspx.

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What about links to other websites?

For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

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How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact us at the following:

Million Dollar Baby Co.
841 Washington Blvd.
Montebello, CA 90640
1-323-728-8988
https://milliondollarbaby.zendesk.com/home

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Photography Release

A copy of our photography release agreement for user-generated content can be found here.